Welcome to The Porch Society. By booking our services or renting our decor, you (“Client”) agree to the following Terms & Conditions. Please read carefully, as these terms outline responsibilities, policies, and protections for both parties.

1. Reservations & Payment
    •    Full payment is due at checkout unless otherwise arranged in writing.
    •    Deposits, where applicable, are non-refundable and secure your event date and décor.

2. Cancellations & Refunds
    •    Cancellations made 21 days or more before the event may be eligible for a partial refund (minus deposit).
    •    Cancellations made less than 21 days before the event are non-refundable.
    •    Weather-related cancellations will be handled at the Company’s discretion.

3. Delivery, Setup & Pickup
    •    Standard delivery and pickup are included within 20 miles of Downtown Wake Forest, NC.

For locations beyond this radius:

• A delivery fee of $2.00 per mile (one way) will apply.

• Mileage is calculated from our business location to your venue.

• A $25 minimum delivery fee applies to all travels outside of the free 20 mile radius.

•    Client is responsible for ensuring the venue is accessible (loading areas, elevators, permissions).

 •    If delivery or pickup is delayed due to restricted access, additional fees may apply.

4. Client Responsibilities
    •    Client assumes full responsibility for all décor and rental items (“Decor”) from the time of delivery/setup until pickup/removal.
    •    Client agrees to keep Decor safe from theft or damage.
    •    Children, pets, and guests must not misuse Decor.

5. Damage, Loss & Replacement
    •    If any Decor is lost, stolen, or damaged, Client agrees to pay the full replacement cost as determined by The Porch Society.
    •    Repairable damage may be billed at the cost of repair, at the Company’s discretion.
    •    Payment for loss or damage must be made within 5 business days of receiving an invoice.

6. Event Duration & Late Fees
    •    Rental items are provided for the duration of your event as outlined in your booking.
    •    Extended rentals must be approved in advance and may incur additional fees.
    •    Late pickups caused by the Client may result in extra charges.

7. Substitutions
    •    The Porch Society reserves the right to substitute items of equal style and value if a reserved item becomes unavailable.

8. Photography & Marketing
    •    The Porch Society may photograph Decor setups at your event and use these images for marketing, portfolio, and social media purposes.
    •    If you do not wish for images from your event to be used, you must notify us in writing prior to the event.

9. Liability & Indemnification
    •    The Porch Society is not liable for injuries, accidents, or damages related to the use of Decor at your event.
    •    Client assumes all risks associated with the use and placement of Decor.
    •    Client agrees to indemnify and hold The Porch Society harmless against any claims arising from their event.

10. Force Majeure
    •    The Porch Society is not responsible for delays, cancellations, or non-performance due to events beyond our control (including natural disasters, government restrictions, illness, accidents, or supply shortages).

11. Governing Law
    •    These Terms & Conditions are governed by the laws of the state of North Carolina.
    •    Any disputes will be resolved in the courts of Wake County, North Carolina.

Acceptance of Terms
By checking the box at checkout, Client acknowledges that they have read, understood, and agree to these Terms & Conditions.